AI that answers customers on WhatsApp
botinho automates support, sales, and follow-ups with a friendly AI assistant that knows your business by heart, hands off seamlessly to your team, and never misses a message.
Julia Andrade
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What is botinho
AI that handles your customer chats on WhatsApp
Put all your WhatsApp chats in one inbox. AI answers customers right away, learns your business, and brings in your team when a human is needed.
Why brands choose botinho
24/7 instant replies
Seamless human handoff
Smart automations
Rich analytics
Human-friendly AI
Built for teams
How it works
Four simple sessions to launch your AI
We guide you through every stage so your team feels confident automating conversations without losing the human touch.
Connect WhatsApp
Train Your AI
Automate Conversations
Measure & Improve
Capabilities
Everything you need to automate WhatsApp conversations
Combine AI, automation, and analytics in one tool that your team enjoys using.
You configure
Friendly tone. Answer using our menu and business hours from the knowledge base.
Protected data
End-to-end encryption
Who can do what
LGPD · GDPR
Conversation owner
While assigned
AI auto-reply paused
Today's schedule
Bookings and availability synced
Confirmation
AI replies with open times
Reminder
Sent 2h before
Campaign
Audience
VIP · Active customers
Message preview
Hi {{name}}! This weekend only: 20% off delivery. Reply YES to order.
Delivery: 842 sent · 96% delivered
WhatsApp session
+55 11 99999-9999
Pair a new number anytime from Settings → WhatsApp.
Inbound messages
Quick replies
Template
Insert in chat
Your order #4821 is on the way and should arrive in about 30 minutes.
Pricing
Simple plans that scale with you
Start for free, upgrade when you are ready. Cancel anytime, no hidden fees.
Pay yearly and save ~17% on Starter, Pro, and Business plans.
If you use more than the included credits, you can buy extra 100 AI-credit packages for $4. Each automatic reply uses 1 credit.
billed annually
- 1 synced WhatsApp number
- Unlimited manual conversations (no AI)
- 40 AI credits/month
- Analytics dashboard
billed annually
- 1 synced WhatsApp number
- Unlimited manual conversations (no AI)
- 400 AI credits/month
- WhatsApp support
- Analytics dashboard
billed annually
- 3 synced WhatsApp numbers
- Unlimited manual conversations (no AI)
- 1,500 AI credits/month
- Priority support
- Analytics dashboard
billed annually
We will create a custom plan around your volume, channels, and customer support needs.
FAQ
Answers to popular questions
Everything you need to know about onboarding, security, and pricing. Still curious? We are a DM away.
How long does it take to get started?+
Most customers connect their WhatsApp number and publish their first AI flows in under 15 minutes. Our guided onboarding walks you through every step.
What integrations are available?+
Today botinho connects to WhatsApp via QR pairing. CRM, calendar, and e-commerce connectors are on our roadmap — the integrations banner on this page marks what is coming next.
Can I escalate conversations to humans?+
Yes. Agents can take over a chat from the inbox, reply manually, and release it back to the AI when finished.
Is my customer data secure?+
We use encrypted storage, strict access controls, and GDPR-compliant infrastructure. You decide how long data stays in the system.
Do you offer support in Portuguese and Spanish?+
Absolutely. botinho understands and responds in multiple languages, and our support team is multilingual as well.
What happens if I exceed my plan limits?+
We will notify you before you reach your limits so you can upgrade seamlessly or purchase usage add-ons without interruptions.
Contact
We are here to help you automate
Want a guided tour or help scoping your use case? Reach out and we will respond within minutes during business hours.
Talk to a specialist
Available Monday to Friday, 8am-8pm (BRT). We will tailor a plan for your volume and workflows.
Ready to delight your customers on WhatsApp?
Join hundreds of fast-moving teams automating their conversations with botinho. No credit card required to get started.